The GROW model is one of the most established and successful coaching models. The acronym GROW is for the four key steps: Goals, Reality, Options, and Will. The GROW model provides a powerful tool to highlight, elicit, and maximize potential through a series of sequential coaching conversations. It can be used both for problem-solving and goal-setting, helping to maximize and maintain personal achievement and productivity. The GROW model raises an individual's awareness and understanding of their aspirations, their current situation and beliefs, the possibilities and resources open to them, and the actions they want to take to achieve their personal and professional goals. It successfully promotes confidence and self-motivation, leading to increased productivity and personal satisfaction. The use of continuous and progressive coaching skills support provides the structure which helps unlock an individual's true potential by increasing their confidence and motivation leading to both short-term and long-term benefits.
This tool can be added to your active workbook by clicking on Change and then selecting Coaching Model.
Click on Analysis Setup to open the menu options for this tool.
A sample screenshot of the setup menu is shown below.
Specify the tool format for this analysis. This selection is not enabled since there is only one format available.
Select the coaching model to use for this analysis. Currently, only one model is available.
Click on this button to add an example worksheet. You can use the example to understand how others have filled out the tool or use the example as a starting point and modify it to better meet your needs.
Click on this button to open the help file for this topic.
Click on this button to cancel all changes to the settings and exit this dialog box.
Click on this button to save all changes and compute the outputs for this analysis.
If the answer to these questions is yes, then the coaching model is appropriate for this scenario. Click on OK to save the selected options.
The worksheet contains the coaching questions that you can consider using during your coaching session. Each phase of the GROW model has some sample questions. Feel free to modify the questions per your situation and document the conversation you have with your coachee. You can refer to the past coaching session's responses to help you determine if the coaching sessions are progressing well and if the actions that the coachee has committed to in the past sessions are being followed and if they were effective in getting the results. The objectives in each phase are:
Goals: What is the objective of this particular coaching session? Make sure you understand from the coachee what they would like to get out of this meeting. It is their meeting and not yours - so they should set the agenda for this meeting.
Reality: Get the coachee to explain the current reality. What do they think has happened so far? What have they done about this issue to date? What is worked, and what factors do they think are relevant to this issue?
Options: What options are they considering to address this issue? The objective of a coach is never to provide answers directly or solve the problem for the coachee. The coach has to think about how can I develop the capabilities of the coachee so that they can solve the problem for themselves in the future? The coach can ask them questions to get the coachee to think for themselves on what is hindering the change, what alternatives exist, and what is the best possible option?
Finally, agree with the coachee what the next steps will be, in what timeframe will they plan to act and what roadblocks they anticipate, and how they plan to overcome them.
If you click on the Checklist button, you will see the following dialog box.
The checklist contains a few pointers on things you need to pay particular attention to while performing this analysis. The checklist has been derived from experience working on past projects. Not all the checklist items need to apply to you. However, you should carefully review the checklist and apply any recommendations that make sense for your project. Make sure to read each checklist item and mark it as completed after you have read and taken actions as appropriate for your project.
If you click on the Verify button, the software will perform some checks on the data you have entered. A sample screenshot of the dialog box is shown in the figure below.
The objective of this analysis as well as any checks that are performed is listed in this dialog box. For example, the software may check if you have correctly specified the input options and entered the required data on the worksheet. The results of the analysis checks are listed on the right. If the checks are passed, then they are shown as a green-colored checkmark. If the verification checks fail, then they are shown as a red-colored cross. If the verification checks result in a warning, they are shown in the orange color exclamation mark and finally, any checks that are required to be performed by the user are shown as blue info icons.
Once you have answered all the data on the worksheet and click on Compute Outputs to check that all the questions in the input dialog box were answered in the affirmative. There are no specific analyses for this dialog box. A sample screenshot of the coaching model outputs is shown below.
There are no specific outputs to interpret for this analysis. You can save the results of each coaching session for your records and recall your past conversations with the coachee.
Here are a few pointers regarding this analysis:
You can add or change questions for each phase by opening the tools folder and editing the questions that are asked so that the next time around, these questions will be displayed when you select the coaching model.
Following examples can be found in the Examples folder.
Perform a coaching session with your coachee and document your results (Coaching Model 1.xlsm).
For more information on this topic, please refer to the following articles. Do note that if any external links are mentioned below, they are for reference purposes only.