Help Manual

Contents






Sigma Magic Help Version 15

Registering Software

When you download and install the software, you will need to register your software. You only need to do this one time when you download a major release of the software. This section deals with how to register your software.

Install the Software

Once you install the Sigma Magic software, open Excel, and you should now see a menu for Sigma Magic software on your main toolbar. Click on Sigma Magic, and it will open up a ribbon, as shown in the figure below. If you have not yet registered the software, this will open the Registration dialog box. An example of this dialog box is shown in the figure below. register menu
1
Name: Enter your name here. This field is optional, but we recommend that you at least provide your first name here. Your name will only be used to address you in any emails you receive from us.
2
Email: Enter a valid email address. This is a mandatory field. We will be sending you all communication regarding your software to this address, such as your license keys, response to your error log requests, information on new releases, updates, etc. Note that the software will send you a confirmation email to validate your address and you will need to click on the "Confirm Email" button within your email to complete the registration.
3
Company: Enter the name of your company or university here. This field is optional. However, providing us with your company or university name will help us understand the types of users for our software.
4
Country: Enter your country here. This field is optional, and we use this information to aggregate the number of users from each country.
5
Marketing Info: Let us know if you would like to hear from us when we have updates or new releases of the software. Note that our communication will only be with respect to the Sigma Magic software. We don't share your email or other details with any companies.
6
Validation Checks: If there are no errors in the input fields, you will see a green checkmark here. If there are any errors, then you will see a red checkmark here.
7
Help Button: If you need help on this dialog box, you can click on the Help Button, and this page will be displayed.
8
Register Button: When you have entered all the required information on the Registration page, click on the Register button, and the registration process is initiated. Note that you need to be connected to the Internet in order to Register your software. Note that you will not be able to use the software until you complete the registration.
Once you click on the register button, the software will send you an email for you to confirm the email address. You will need to click on that email to let us know that the email address is valid. Once you click on the link, your registration will be processed and completed. While the software is waiting for email confirmation, you will see a dialog box such as the one shown below. register menu
1
Message: Review the message here to check if your email address is correctly mentioned. If your email address is correct, then you should receive an email at this address within a few seconds, and you will need to click on the link within the email to confirm this address. If you are unable to find the email in your inbox, make sure to also check your junk mail folder in case the mail has been marked as spam.
2
Continue Button: Once you click on the email link you have received. Click on the Continue Button to verify that you have successfully completed the verification step. Once verified, your registration is completed.
3
Exit Button: Clicking on the Exit button will take you out of Sigma Magic software. Note that you will be unable to use the software until you have registered the software on your computer. If your software is installed on a computer that is not connected to the Internet, you will need to contact the help desk for the process to use to register your software.
4
Back Button: In case you have not received the email link, you can click on the Back Button to go back to the previous page where you can make any corrections to your information as required and then click on the OK button. You will get an opportunity to resend your email link once again. Make sure to check your junk mail folder in case you have not received the email as some mail systems may incorrectly flag automated messages as junk.
Contact the support desk at support@sigmamagic.com if you have any problems registering your software.

FAQ

This section contains some frequently asked questions. If you have other questions about this module, please contact technical support.
Why is registration required?

The only required field for registration is your email address. The rest of the fields are optional. Your email address is kept confidential, and we do not disclose your email address to any third party per our privacy policy. The email address is used to communicate changes in your software, such as upgrades, bug fixes, or any other important information regarding your software. If you have submitted any bug reports to us, it helps us provide a targeted response back to the users. It is in your interest to provide a valid email address that you monitor regularly.

Why am I unable to register?

Note that registration requires Internet access as the registration details are stored on our server. You will need to enable Internet access in order to register your software.

Can I opt-out of the email communication?

Yes, you can opt-out of any promotional email you receive from us at any time. All you have to do is to uncheck the box at the bottom of the registration form. You can also click on the Unsubscribe button on any email communication you receive from us. You will stop receiving all communication except if you have initiated an email or communication request from your end and we need to respond to your request.

Can I sign-in to receive optional email communication?

To enable optional promotional emails from us, all you have to do is click on Options and then click on the Update button that can be found on the User tab and then select the checkbox at the bottom of the form that says "Send me info on Sigma Magic products, offers, and services." Click on the Update button to notify your changes.