Help Manual

Contents






Sigma Magic Help Version 15

Updating License

When you download and install the software, you will need a license key to use the software. This section deals with how to get the License Key and enter it into the software.

Getting the License Key

Once you install the Sigma Magic software, open Excel, and you should now see a menu for Sigma Magic software on your main toolbar. Click on Sigma Magic, and it will open up a ribbon, as shown in the figure below. If you have not registered yet, the software will first ask you to register your copy of the software. Once registration is completed, you will get a dialog box to enter your license key, such as the one shown below. Purchase Message
1
License Key: If you have received any license key from us, you can enter the license key in the dialog box shown here and then click on Validate Key.
2
Request Trial: If this is the first time you have downloaded this software, you are entitled to a free 30-day trial of the software. If you would like to request a trial license key, click on the Request Trial button. Note that you will need to be connected to the Internet to request a trial license. If the request is successful, then the trial period starts immediately and will last for 30 days.
3
Validate Key: If you manually enter a license key, click on the Validate Key button. Note that you will need to have Internet access to validate your license key and activate your license. If the license is activated, you can start using the full functionality of the software immediately. If you are unable to activate your software license key, please contact the help desk.
4
Buy Now Button: If you would like to purchase a copy of the license for yourself, you can click on the Buy Now button, and the software will take you to our order page on our website, where you can purchase a license key for the software depending on your needs and the software license key is mailed to you immediately on payment.

Different Types of Licenses

There are several different types of licenses available within Sigma Magic software. The following table provides a brief description of the types of licenses.
Num Name Description
1 Trial License The trial license is valid for a period of 30 days and enables the full functionality of the software. However, the graphs generated by this version are converted from native Excel to image format and contain a watermark. These graphs cannot be manually edited.
2 Annual License This type of license is valid for a period of 1 year from the purchase date. The user gets to use the latest version of the software and receives technical support.
3 Perpetual License This type of license is valid for the life of the computer on which the software is installed. The user can use the version they have downloaded with one year of free upgrades and technical support.

FAQ

This section contains some frequently asked questions. If you have other questions on this module, please contact technical support.
I have entered the license key and clicked on the validate key, but the license status still shows "Invalid"?

For some type of keys, the software needs to validate the key with the Sigma Magic server. Hence, you need to be connected to the Internet to validate the license key. If the computer is connected, but you are still unable to get a valid status, make sure that you have the latest version of the software by clicking on Check Updates. If the problem still persists, please contact the Sigma Magic help desk for resolution.

What happens to the license key if my computer crashes?

The machine key is stored in your system registry, and even if your computer crashes, it should work okay for you the next time you log-in. If there are major changes to your hardware and software, you may need to re-install the license key again using the steps shown above for "Entering the License Key into the System." If this does not work, please contact your Sigma Magic support desk.

I have purchased and installed the node-locked version of the Sigma Magic software on one computer. Can I move this to a different computer?

Your License Key is only valid for the computer for which it was purchased. If you want to use the software on your home computer and work computer, for example, you will have to purchase a new License Key for the other computer. If you have any system issues like computer crashes, hard-disk failure, etc., please contact the help desk, and we can arrange to transfer the license key to the new computer.