Help Manual

Contents






Sigma Magic Help Version 18

Registering Software

When you download and install the software, you must register it. You only need to do this once when you download a major release. This section deals with how to register your software.

Registration

Once you install the Sigma Magic software, open Excel. You should now see a menu for Sigma Magic software on your main toolbar. Click on the Sigma Magic button on the ribbon, and if you have not yet registered the software, this will open the Registration dialog box. An example of this dialog box is shown in the figure below. register menu
1
Name: Enter your name here. This field is optional, but we recommend that you at least provide your first name here. Your name will only be used to address you when you start the software and in any emails you receive from us.
2
Email: Enter a valid email address. This is an optional field. If you enter a valid email address, you can create tickets when you encounter any problems with the software and be able to track the status of your ticket and receive a resolution. If you do not provide an email address, you can still submit the errors you receive to the company but you will not be able to receive any feedback or fixes for the issue you face. Note that we have disabled email address validation - so make sure that you enter the right email address if you want to receive any communication from us.
3
Company: Enter the name of your company or university here. This field is optional. However, providing us with your company or university name will help us understand the types of users for our software.
4
Country: Enter your country here. This field is optional; we use this information to aggregate the number of users from each country.
5
Privacy Statement: Click on this link to open and view the privacy statement. Note that we have a strong privacy policy and any information you share with us is not shared with others.
6
Help Button: If you need help with this dialog box, click the Help Button, which will display this page.
7
Cancel Button: If you don't want to register at this time, you can click on the Cancel button. The software will remind you the next time you start the Sigma Magic software.
7
Register Button: When you have entered all the required information on the Registration page, click the Register button and initiate the registration process. Note that you must be connected to the Internet to Register your software.

FAQ

This section contains some frequently asked questions. If you have other questions about this module, please get in touch with technical support.
Why is registration required?
Registration helps us identify the software's users and enables us to communicate with you regarding the software license keys, upgrades, and bug fixes or to share important information about your software. Your email address is kept confidential and not shared with other parties per our privacy policy. It is in your interest is to provide a valid email address that you monitor regularly.
Why am I unable to register?
Registration requires Internet access as the registration details are stored on our server. You will need to enable Internet access to register your software.
Can I opt out of the email communication?
Email address is not required. You can open the Options within the Sigma Magic software and delete your email address at any time. Note that email addresses are only stored within your system and used for ticket management. You can also click the Unsubscribe button on any email you receive from us. You will stop receiving all communication except if you have initiated an email or communication request from your end, and we need to respond to your request.



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