Help Manual

Contents






Sigma Magic Help Version 18

Updating License

When you download and install the software, you will need a license key to use the software. This section deals with how to get the License Key and enter it into the software.

Getting the License Key

Once you install the Sigma Magic software, open Excel. You should now see a menu for Sigma Magic software on your main toolbar. Click on Sigma Magic, and it will open a ribbon, as shown in the figure below. If you have not registered yet, the software will first ask you to register your copy of the software. Once you complete registration, you will receive a dialog box asking you to enter your license key, such as the one shown below. Purchase Message
1
License Key: If you have received any license key from us, you can enter the license key in the dialog box shown here and then click on Validate Key.
2
Validate Key: If you manually enter a license key, click the Validate Key button. Note that you must have Internet access to validate and activate your license key. If the license is activated, you can start using the software's full functionality immediately. If you cannot activate your software license key, please get in touch with the help desk.
3
Request Trial: If this is your first download of this software, you are entitled to a free 30-day trial. If you want to request a trial license key, click the Request Trial button. It would be best if you were connected to the Internet to request a trial license. If the request is successful, the trial period starts immediately and lasts 30 days.
4
Buy Now Button: Suppose you would like to purchase a copy of the license for yourself. In that case, you can click on the Buy Now button, and the software will take you to our order page on our website, where you can purchase a license key for the software depending on your needs, and the software license key is mailed to you immediately on payment.
5
Help Button: Click on this button to open the help manual for this topic.
6
Cancel Button: Click on this button to close this dialog box without taking any action. Note that if you don't have a valid license key, you will not be able to use the full functionality of this software.

Types of Licenses

Sigma Magic software offers several different types of licenses. The following table provides a brief description of the types of permits.
Num Name Description
1 Trial License The trial license is valid for 30 days and enables the software's full functionality. However, the graphs generated by this version may be converted from native Excel to image format, contain a watermark, and cannot be manually edited.
2 Annual License This license type is valid for one year from purchase. The user gets to use the latest software version and receives technical support.
3 Perpetual License This type of license is valid for the life of the computer on which the software is installed. Users can use the version they downloaded with one year of free upgrades and technical support. This is typically provided to individuals and is not recommended for corporate users.
4 Shared License This license type is valid for one year from purchase. The user gets to use the latest software version and receives technical support. This license key is shared between multiple users, and Internet access is required to acquire and release licenses.

Note that older software versions are not provided with security and bug-fix updates. You will need to be on the latest version of the software.

FAQ

This section contains some frequently asked questions. If you have other questions on this module, please get in touch with technical support.
I have entered the license key and clicked on the validate key, but the license status still shows "Invalid"?
The software needs to validate the key with the Sigma Magic server for some types of keys. Hence, it would be best to connect to the Internet to validate the license key. If the computer is connected, but you are still unable to get a valid status, make sure that you have the latest version of the software by clicking on Check Updates. If the problem still exists, please contact the Sigma Magic help desk for a resolution.
What happens to the license key if my computer crashes?
The machine key is stored in your system registry, and even if your The computer crashes, so it should work okay for you the next time you log in. If there are major changes to your hardware and software, you may need to re-install the license key again using the steps above for "Entering the License Key into the System." If this does not work, please get in touch with your Sigma Magic support desk.
I have purchased and installed the node-locked version of the Sigma Magic software on one computer. Can I move this to a different computer?
Your License Key is only valid for the computer for which it was purchased. If you want to use the software on your home and work computers, for example, you will have to purchase a new License Key for the other computer. If you have any system issues, such as computer crashes, hard disk failure, etc., please contact the help desk, and we can arrange to transfer the license key to the new computer.



© Rapid Sigma Solutions LLP. All rights reserved.