Help Manual

Contents






Sigma Magic Help Version 19

Registering Software

When you download and install the software, you may be asked to register. You only need to do this once when you download a major release. This section deals with how to register your software.

Registration

Once you install the Sigma Magic software, open Excel. You should now see a menu for Sigma Magic software on your main toolbar. Click on the Sigma Magic button on the ribbon, and if you have not yet registered the software, this may open the Registration dialog box. Note that depending on your install settings, you may not need to register your copy of the software.

An example of this dialog box is shown in the figure below. register menu
1
Name: Enter your name here. This field is optional, but we recommend that you provide your first name here at a minimum. Your name will only be used to address you when you start the software and in any emails you receive from us.
2
Email: Enter a valid email address. This is an optional field. If you enter a valid email address, you can create tickets when you encounter any problems with the software and track the status of your ticket to receive a resolution. Note that email addresses are stored locally and are not shared with us. If you do not provide an email address, you can still submit the errors you receive to the company; however, you will not be able to receive any feedback or fixes for the issue you are facing.
3
Company: Enter the name of your company or university here. This field is optional. However, providing us with your company or university name will help us understand the types of users for our software.
4
Country: Enter your country here. This field is optional; we use this information to aggregate the number of users from each country.
5
Privacy Statement: Click on this link to open and view the privacy statement. Note that we have a strong privacy policy, and any information you share with us is not shared with others.
6
Help Button: If you need help with this dialog box, click the Help Button, which will display this page.
7
Cancel Button: If you don't want to register at this time, you can click on the Cancel button. The software will remind you the next time you start the Sigma Magic software.
7
Register Button: When you have entered all the required information on the Registration page, click the Register button and initiate the registration process. Note that you must be connected to the Internet to register your software.

FAQ

This section contains some frequently asked questions. If you have any further questions about this module, please get in touch with technical support.
Is registration required?
Registration is NOT required. However, if you register your copy of the software, it helps us identify the software's users and enables us to gain a better understanding of our installation base. Your email address is kept confidential and not shared with other parties, as outlined in our privacy policy.
Why am I unable to register?
Registration requires Internet access as the registration details are stored on our server. You will need to enable Internet access to register your software. Depending on your company's policy, we may turn off the registration dialog box for certain users.
Can I opt out of the email communication?
An email address is not required. You can open the Options within the Sigma Magic software and delete your email address at any time. Please note that email addresses are stored within your system solely for ticket management. You can also click the Unsubscribe button on any email you receive from us. You will not receive any communication from us unless you have initiated an email and requested a response from us.


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